Thursday, August 25, 2016

Using the I-LEARN model for information literacy instruction

Next discussion: Thursday 29th September at 8pm UK time (3pm EST)

Article: Greenwell, S. (2016). Using the I-LEARN model for information literacy instruction. Journal of Information Literacy, 10(1), 67–85. http://doi.org/10.11645/10.1.2045  

Thank you to Stacey Greenwell for her article and for writing this kick-off post for our discussion. 

Stacey has been a member of the University of Kentucky’s (Lexington, KY, USA) library faculty for fifteen years and is currently Associate Dean of Academic Affairs and Research. She teaches an academic libraries course in the School of Information Science and is currently working on the second edition of an academic libraries textbook. The article she will be discussing is based upon her dissertation research.
How does this discussion work? 
Anyone can join this discussion!  Participants aim to read at least some of the article in advance, then come along at 8pm BST and join in the discussion by adding comments to this blog post. You can see how this works by looking at previous discussions (just scroll down the blog for previous posts). 

While working on a degree in instructional design, early on in my studies I had the opportunity to meet Delia Neuman whose work intersects instructional design and information literacy. Her latest book had just been published, Learning in information-rich environments: I-LEARN and the construction of knowledge in the 21st century. Naturally I was excited about this as I knew I wanted to specifically investigate information literacy instruction in my instructional design program. I immediately read the book and began thinking about how designing instruction with the model might facilitate learning in the instruction we do for first year students in the library. That was sort of an interesting leap as Dr. Neuman’s model was developed with the U.S. K-12 school audience in mind. However, librarians in higher education and school media specialists do tend to have a good bit in common, and there are certainly commonalities in what our clientele need. After all, the difference between a high school senior and a college freshman is only about three months.

Neuman, D. (2011).  Learning in Information-Rich Environments: I-LEARN and the Construction of Knowledge in the 21st Century.   New York:  Springer.


So what is I-LEARN? The mnemonic is simply Identify, Locate, Evaluate, Apply, Reflect, and kNow.  Library instruction often focuses on identify, locate, and evaluate.  We're pretty good at those things, and that’s often all we have the time or opportunity to do with a group of students. The model digs deeper into those areas and emphasizes the recursiveness of those steps.  Most importantly, the latter parts of the model focus on using information--actually thinking about what you've found, synthesizing it into an information product, revising it, rethinking it, perhaps going back for more information, but ultimately adding to your own knowledge base through this experience.


Neuman, D. (2011).  Learning in Information-Rich Environments: I-LEARN and the Construction of Knowledge in the 21st Century.   New York:  Springer.
While the experimental study described in my article found no significant difference, students who used a course guide designed with I-LEARN used it more often and self-reported how beneficial they found it in helping them complete an assignment to write a paper. Further study of using I-LEARN to design instructional materials is warranted. Recently I have built an assignment guide using the model to help break down the process of writing a literature review for a graduate course. There are other examples of I-LEARN being used to design instructional materials which can be found at http://libguides.uky.edu/ilearn

I’m happy to discuss any aspects of the article, the experimental study, or the model itself. Certainly it can be challenging to successfully translate theory into practice, and I am curious what ideas others have for creating instructional materials using I-LEARN.

Sunday, August 7, 2016

Inclusivity, Gestalt principles, and plain language in document design

Next discussion: Thursday 25 August, 15:00 BST

Article: Turner, J. and Schomberg, J. (2016) ‘Inclusivity, Gestalt principles, and plain language in document design’, In the Library with the Lead Pipe.

Thank you to Helen Farrell for suggesting our next discussion article and for writing this blog post.

How does this discussion work? 
Anyone can join this discussion!  Participants aim to read at least some of the article in advance, then come along at 3pm BST and join in the discussion by adding comments to this blog post. You can see how this works by looking at previous discussions (just scroll down the blog for previous posts).

I’m a big fan of Plain Language. Sometimes people express concern that it simplifies language too much, but it’s often the most popular format for the majority of users, when they are given a choice. Universal Design for Learning (UDL) goes beyond language and looks at connecting with people’s different learning styles; some learn best by visual methods; others prefer text or hands-on experimentation. There are so many ways that we can make teaching materials and our written communications more accessible and easily understood, by all.

I was really intrigued by the scope of the title “Inclusivity, Gestalt Principles and Plain Language in Document Design” (http://www.inthelibrarywiththeleadpipe.org/2016/accessibility/), recently published in the always-interesting, open access peer reviewed international library journal “In the Library with the Lead Pipe”. I’d read about Gestalt Principles in a very basic psychology-context, so I didn’t know much about them. Turner and Schomberg use these Gestalt components to illustrate the process of writing and designing material for users and librarians so that they are usable and understandable for all. I’m not sure this is the simplest method for explaining accessibility to the novice reader, but it was an interesting new approach to the topic of the design process using UDL and accessibility.

The section dealing with Plain Language was especially useful with clear directions and relevant examples, and I know I’ll refer to it when writing documentation in the future.
I was amused by the reworking of Ranganathan’s Five Laws of Library Sciences (do you remember him from Library & Information Studies?) into “Turner’s Five Laws of Document Design”. These five new laws give a nifty 5-point checklist for Librarians to refer to, when creating documentation that’s accessible and usable by all.

I particularly enjoyed the link to the examples of pre-redesign library handouts, compared with the new handouts that used the Gestalt and Plain Language principles described in this article.
This document design process covers writing, design and usability. Putting accessibility to the forefront of the creation process means that you aren’t working backwards to retrospectively make documents accessible, but considering the variety of user-needs and learning styles from the very beginning. Although it’s written from an American context referencing the Americans with Disabilities Act (ADA), the principles and processes described are all transferable to any local context.


This work, “Visual Gestalt,” is a derivative of “7 Laws of Gestalt” by Valessio used under CC 4.0, via Wikimedia Commons. “Visual Gestalt” is licensed under CC BY 4.0 by Jennifer Turner.

No matter where I go when I’m writing, I always bring the same banker’s box with my favourite resources to keep beside me. One of these documents is a short booklet containing useful Writing and design tips by the National Adult Literacy Agency (NALA) in Ireland that encourages the reader to use Plain English. The other booklet is “Written communication: Universal Design toolkit for customer engagement” from the National Disability Authority (NDA) in Ireland. Both are full of usable, practical and transferable guidelines that help me try to write clearly and simply, and avoid jargon. I will certainly be adding this new article to my banker’s box.

Our live discussion on 25 August 2016 15:00 GMT will no doubt be very diverse, but perhaps to begin the discussion, I’d be interested to hear how others are implementing (or considering implementing) Accessibility, Plain Language and UDL in Libraries around the world?

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Helen Farrell is a job-sharing Faculty Librarian for Social Sciences in Maynooth University, Maynooth, Co. Kildare, Ireland, having joined in March, 2016. Previously she has worked in e-publishing, web-design and mark-up languages (including XML), and as a Librarian/Webmaster for NGO’s and State Agencies. She was Librarian for the NDA up to 2008 and after 2012 she provided a Library service to the National Disability Authority (NDA), Ireland as well as the Centre for Excellence in Universal Design (CEUD) - co-located in the NDA. She has interests in accessibility issues, universal design (UD), user experience (UX), mark-up languages, and information literacy.
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